CrazyWaiter’s 4C-model for complaint-handling

4C is what I use for analyzing complaints that are due my behaviour, errors or lack in knowledge. C1: Complaint / “You forgot what I’ve ordered” C2: Cause / “I was busy with another guest while confirming his order” C3: Consequence / The guest had to wait a long time C4: Correction / Going toMeer lezen over “CrazyWaiter’s 4C-model for complaint-handling”

Frank Sinatra – “My Way”

Tomorrow will be the last day as waiter.. at least for the moment. In two weeks I’ll go back to Rome, Italy for almost six months to work in an infopoint of Camping Fabulous, followed by a yoga teacher training at Samyak Yoga in India and traveling in Thailand and Indonesia. So no more tables,Meer lezen over “Frank Sinatra – “My Way””

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