Happy 2015 everybody! I just discovered that I didn’t post for a year. Oops! Partly this was due to being offline because of too much traffic. Another reason is that I spent 5 months at the infopoint of Camping Fabulous in Rome, Italy. But I ended 2014 at the place where dreams come true (aMeer lezen over “CrazyWaiter is back!”
Categorie archief: Anecdotes and reallife
The secret of the CrazyWaiter
I made a presentation to show in a comprehensive way my secrets 🙂 “Why did the CrazyWaiter become as one of the employees who were cited most as ‘outstanding’? A personal vision about Service and the quality of it by someone on the workfloor”
“How to manage the CrazyWaiter” – for dummies
I’m working already 20 years in the restaurant business and I think I can say I know how to do it. I’m very easy to manage, but even better if you keep the following things in mind! I guess it doesn’t work only for me, but for most of you – so feel free toMeer lezen over ““How to manage the CrazyWaiter” – for dummies”
The fifth chair
An interesting story about hospitality: “On this premises I’d like to tell you a little story that occurred to me a short while ago when I was visiting the beautiful city of Trieste with my wife and few friends. (..) Our research soon produced a typical trattoria owned by an old couple, with 25-30 seats,Meer lezen over “The fifth chair”
Unexpected Acts of Service
Nowadays everybody nows the “random acts of kindness“. Let’s translate that to our business and call it “Unexpected acts of Service”. It’s doing something small that gives joy to the guest (and yourself) so that the service quality experience is higher. And happy guests are returning guests 🙂 It can be very simple.  The secretMeer lezen over “Unexpected Acts of Service”
One, two… THREE
After the first and second time came the third time! Very happy of course. There will be no third time because I left the castle (eh.. company) Guests of the hotels can leave a ticket with the name of a outstanding employee and apparently I deserved  for the third time to be honoured.
See you later! the CrazyCourier arrives!
You probably saw that the frequency of updates has dropped down the last months. After more than five years of hard work I took a five months rest to try to find work in Italy. And yes, I succeeded! After tomorrow I will begin as courier for Selectcamp at Pra’ delle Torri in Caorle (40 km above Venice).Meer lezen over “See you later! the CrazyCourier arrives!”
CrazyWaiters Drinks Calculator
This weekend the CrazyWaiter spent his time spending assisting a friend who threw a party. Of course I concentrated myself on the food and beverage with serving his guests and friends. When J. asked some weeks ago for help to plan how many drinks he should buy for his party, I made a calculator. I’mMeer lezen over “CrazyWaiters Drinks Calculator”
100 skills every Crazy Waiter should know (part 1)
Inspired by this list our own list! Take it as serious as you think it should be! How many points do you have? Holding 3 plates with food in 1 hand and one in the other (1 point) Taking orders in 3 langues (1 point) Taking orders in 4,5 or 6 languages (2, 3 orMeer lezen over “100 skills every Crazy Waiter should know (part 1)”
Remarkable CrazyWaiter… part 2
Also this year your CrazyWaiter is one the employees who are cited the most as remarkable. (I believe ca. 60 certificates out of >5.000 employees, 2 in every restaurant.) It’s always nice and inspiring to get some appreciation, even when it’s for the second time. It shows that you’re doing something well… Although I hopeMeer lezen over “Remarkable CrazyWaiter… part 2”
CrazyWaiter 