Playing with accents

Today I was seater. I take the guest to the table and explain the buffet:”et voila, l’entrée, l’entrée, plat chaud, dessert“. She:”attendez monsieur je vais le traduire pour les autres… l’entrée l’entréé plat chaud dessert“. WTF!!! Being a polyglot isn’t easy, you have to fight against your accent because they don’t understand you. French is

Notable guests

Tips for tips  is talking about notable guest in the restaurant. (Thanks BTW for the plug for my CWSQKB last time!). Since I work in the flagshiphotel of our resort, they are also passing by in “my” restaurant. In fact there are three groups notable guests Celebrities Sometimes they are invited by the company for

The name of the citrus

It’s fun to work in a workplace with guests and collegues from all over Europe. One of my first targets was to learn the six most important languages. I calculated that I can communicate with 95% of the guests in their motherlanguage. Ofcourse you don’t learn only the standardphrases but with the influence of your

The CrazyWaiters pockets

Let’s dive today in CrazyWaiters pockets. Everything he carries has his sense. Winekey To open winebottles of course. The knife is multifunctional. My preferred one is the Cellini of FarmItaly. Pen To write the orders and sign the creditcard slips. Bic Cristal because they don’t leak inkt when it gets warm (read: in your pocket).

Give them!

Those who follow my weblog know that in general I adore my (little) guests and that I have a positive attitude. (enough weblogs about waitress who hate their clients) But today I really got mad. I was making a booking and the woman who was with the person who reserved told me:’The candies. Give them‘.

Ready.. or not

Today I’m going to teach a very important lesson. As well for our beloved guests as for my collegues all over the world. How to indicate and see if the guest is ready or not (and want to take some more sidedishes or whatever). This because I had some pissed of clients who almost scream:’I’m

Souvenir

People may not remember exactly what you did, or what you said, but they will always remember how you made them feel Today I ate with my collegues in another partnerhotel. While walking to our privatized area, a young girl was waving to me. “You work at x, don’t you”, her mother said. “Yes I

New daddy

Sometimes even the Crazy Waiter is speechless. Some weeks ago I was talking to a couple of  kids between the two restaurants in the hotel where I work. We had a lot of fun with joking, dancing etc. At a certain moment the mother came to take the kids for their dessert.  It was a

Proactivity

I will tell you one of my secrets of being an above-average-waiter. The secret word is proactivity, anticipating on (un)expected situations. The biggest fun is when your guest doesn’t expect this. Some time ago I had a family with a girl who had an allergy of gluten. It was her birthday so we woud celebrate

Important!

Note to ourself: We CrazyWaiters don’t discriminate, the  only thing important for us is: 1. The guest has fun, enjoys his food and the service 2. Treats the waiter and other staff with respect 3. Pays his bill And the rest… is not important!