Frank Sinatra – “My Way”

Tomorrow will be the last day as waiter.. at least for the moment. In two weeks I’ll go back to Rome, Italy for almost six months to work in an infopoint of Camping Fabulous, followed by a yoga teacher training at Samyak Yoga in India and traveling in Thailand and Indonesia. So no more tables,Meer lezen over “Frank Sinatra – “My Way””

Best maître d’hôtel of France 2015

In France there is a competition for being the best maître d’hôtel in the country. The maître d’hôtel is the person who runs the restaurant in the diningroom. Often overshadowed by the chefs in the kitchen, the maître yet has a key role that this contest aims to promote, highlighting the excellence of the knowledge-howMeer lezen over “Best maître d’hôtel of France 2015”

Once upon a time…

Once upon a time …. … there was a beautiful lovely princess wandering around in a park. Suddenly she found on the floor a very very magical wine-opener. She tought: “The person who did loose that one must be very special”. She asked every waiter in the country whether he lost his corkscrew. Everybody saidMeer lezen over “Once upon a time…”

30+ Reasons to date a waiter

Every girl likes firemen and rich managers. But smart girls date a waiter ofcourse 🙂 We are highly passionated about food. Isn’t that the first need in life? We know everything about wine. And if you don’t like wine, what about a cocktail? We have an extensive knowledge about all the other drinks a barMeer lezen over “30+ Reasons to date a waiter”

CrazyWaiter’s Review Response Generator

After re-reading my former article “How to respond to reviews“, I’ve made another tool, this time a tool to compose a response to reviews at sites like tripadvisor : CrazyWaiters Review Response Generator. Just go to the site, click, copy and paste the text, adjust it and post it as an answer! Of course inMeer lezen over “CrazyWaiter’s Review Response Generator”

Service Quality for CrazyWaiters

The regulars on this blog know that I have a passion for Service Quality. Today I had an inspiring talk of Mrs. Quality of the hotel where I work at. Normally I’m not keen on listening to these stories (often they think we’re living in a fairytale where everything is already perfect) but this wasMeer lezen over “Service Quality for CrazyWaiters”

Leadership for Crazy Waiters

A quote of a recruiter tickled me:”People apply to be a teamleader but they don’t know nothing about teamwork or leadership. It’s in the word. Team-Leader” This has made me thinking about leadership. What is leadership? How can you show leadership if you are “just” a waiter and not the boss?Now I’ve set my new focusMeer lezen over “Leadership for Crazy Waiters”

DINESERVE : How to evaluate a restaurant

I already wrote earlier about the SERVQUAL model. This model has been adapted into a questionaire called DINESERVE to see what guest think of a restaurant  (#/*). There are 29 items, each judged on a scale from 1 to 7. DINESERV items fall into five service quality dimensions. Reliability was found to be the most important dimension, followed by tangibles, assurance, responsiveness,Meer lezen over “DINESERVE : How to evaluate a restaurant”

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