When I came to my current workplace almost five years ago, I saw several maps in different languages. “What would it be cool to be able to understand and speak them all”, I thought- and wished by myself. I started with Dutch (mother tongue), English and a very basic knowledge of French and German. ThenMeer lezen over “I had a dream… speaking 6 languages”
Categorie archief: Favorite posts
Expert Translation… or not?
This improvisation can also be done with real guests (or collegues), with real conversations. You “translate” what the other says by using you’re fantasy, in a real language or not. A lot of variations is possible, also depending on your own knowledge of the languages and inspiration. You can add up fun with non-verbal signsMeer lezen over “Expert Translation… or not?”
Flavour styles
Normally you’d describe a wine by his taste or terms on a flavour wheel. Peter Klose, a luxury restaurant owner and founder of the Academy for Gastronomy has desscribed a new flavour theory to describe wines and match them with food. In this blogpost I describe this system very briefly. Maybe too briefly, so when you’reMeer lezen over “Flavour styles”
CrazyWaiter – the movie
In the cinema this summer: CrazyWaiter the movie. I won’t spoil the story already, but I can tell you that it starts as a tragicomedy and will end as a fairytale with a beautiful, lovely princess and a big castle “Once upon a time…” 🙂 Of course this is a gimmick for my facebookfriends, butMeer lezen over “CrazyWaiter – the movie”
International Hospitality Words
We all know that speaking the guests language is THE way to get rapport with him or her. Especially to make contact with the children it’s good to speak some words of their mothertongue. That’s why I’m started to learn the basics of several languages. I love to share my knowledge, thus I’m proud toMeer lezen over “International Hospitality Words”
Je m`excuse
I’m appologizing to… The guest who ordered a jug of tapwater and got hot water. 50% chance with a single handle mixer and not checking (busy busy busy). Yes that was very very stupid of me. (no irony intended) The guest who complained to my manager that he saw me twice when ordering and bringing theirMeer lezen over “Je m`excuse”
Notable guests
Tips for tips is talking about notable guest in the restaurant. (Thanks BTW for the plug for my CWSQKB last time!). Since I work in the flagshiphotel of our resort, they are also passing by in “my” restaurant. In fact there are three groups notable guests Celebrities Sometimes they are invited by the company forMeer lezen over “Notable guests”
CrazyWaiter’s ServiceQuality Knowledgebase
It might not be a surprise that the CrazyWaiter is interested in Service Quality. So much that he collects scientific articles about this subject, which he has put in a database over the years. There are also articles about tipping and other hospitality related subjects. Yesterday he read a discussion where somebody told that thereMeer lezen over “CrazyWaiter’s ServiceQuality Knowledgebase”
The phantom of the restaurant
No no!!! Don’t touch that table! Underneath is the phantom, who will escape. He lets everything fall down. Don’t you see the little broken glass on the floor? It’s his work! No no! Don’t look underneath the napkin! It’s the spirit of a waiter who died from love hurt. His girlfriend, a beautiful Italian waitressMeer lezen over “The phantom of the restaurant”
The name of the citrus
It’s fun to work in a workplace with guests and collegues from all over Europe. One of my first targets was to learn the six most important languages. I calculated that I can communicate with 95% of the guests in their motherlanguage. Ofcourse you don’t learn only the standardphrases but with the influence of yourMeer lezen over “The name of the citrus”
CrazyWaiter 