The CrazyWaiters pockets

Let’s dive today in CrazyWaiters pockets. Everything he carries has his sense. Winekey To open winebottles of course. The knife is multifunctional. My preferred one is the Cellini of FarmItaly. Pen To write the orders and sign the creditcard slips. Bic Cristal because they don’t leak inkt when it gets warm (read: in your pocket).

Ready.. or not

Today I’m going to teach a very important lesson. As well for our beloved guests as for my collegues all over the world. How to indicate and see if the guest is ready or not (and want to take some more sidedishes or whatever). This because I had some pissed of clients who almost scream:’I’m

Camerero! Que?

Yes, of course I’m not happy with the fact that The Netherlands didn’t win the World Championship this year. But the pain is softened when seeing them (or us :)) loosing on your holiday near beautiful Spanish girls in La Tana dell’Orso, a popular bar for foreign students in the fantastic city Perugia, Italy. Especially

The CrazyWaiter Knows Everything

We are used to work a lot with people, so we are very good in reading them, since most communication is non verbal. Great fun is to play the mentalist. The CrazyWaiter Knows Everything!  In fact you use some tricks. The most important is cold reading. Without prior knowledge of a person, a practiced cold

Souvenir

People may not remember exactly what you did, or what you said, but they will always remember how you made them feel Today I ate with my collegues in another partnerhotel. While walking to our privatized area, a young girl was waving to me. “You work at x, don’t you”, her mother said. “Yes I

New daddy

Sometimes even the Crazy Waiter is speechless. Some weeks ago I was talking to a couple of  kids between the two restaurants in the hotel where I work. We had a lot of fun with joking, dancing etc. At a certain moment the mother came to take the kids for their dessert.  It was a

Proactivity

I will tell you one of my secrets of being an above-average-waiter. The secret word is proactivity, anticipating on (un)expected situations. The biggest fun is when your guest doesn’t expect this. Some time ago I had a family with a girl who had an allergy of gluten. It was her birthday so we woud celebrate

Important!

Note to ourself: We CrazyWaiters don’t discriminate, the  only thing important for us is: 1. The guest has fun, enjoys his food and the service 2. Treats the waiter and other staff with respect 3. Pays his bill And the rest… is not important!

Voodoo doll!

If you work in a restaurant with a lot of kids with dolls or puppets, it’s a great way to have fun. Imagine that you it’s a voodoo doll so everything the kid does, acts on you. If he stabs with a knife, you pretend having pain. If he kisses, you stroke away the kiss. (or

CrazyWaiter Tips and Tricks! (part 1)

Hospitality can’t be learnt with some tips and tricks. But of course they exist! I’ll share mine! When somebody cries:  give him or her without asking a glass of water. For the simple reason that when you drink you’re not able to cry. Besides it removes the helpless feeling of the other guests. A crying