Proactivity

I will tell you one of my secrets of being an above-average-waiter. The secret word is proactivity, anticipating on (un)expected situations. The biggest fun is when your guest doesn’t expect this. Some time ago I had a family with a girl who had an allergy of gluten. It was her birthday so we woud celebrate

The secret pleasure of Four Seasons

Every waiter knows the secret pleasure of a waiter: hearing something that is not meant for you and taking action on it. Once on a hot day I heard a guest on 3 meters distant saying to a friend “Oh, I would die for a glass of water’”. Several seconds later I stood there with